Service ID: 4.G4.1252.001
From: Hornbill Service Management Limited
myservicedesk.comTM is a cloud-based IT Service Management solution. It provides customers with the most commonly adopted ITIL processes set up and ready to use. Solution Highlights: • Pink Verified for 10 ITIL processes • On-Demand Training included free of charge • Access to Customer Portal for SelfService, with unlimited end users • You choose how you use myservicedesk.com based on your unique business requirements, with three options available: myservicedesk.com PRO Ideal for service desks that need to get up and running quickly; myservicedesk.com PRO comes complete with all of the latest best practice processes, and can be configured when you’re ready to take the next maturity step in your ITSM journey. myservicedesk.com EXPERT With myservicedesk.com EXPERT customers can tailor the solution to meet changing business needs and customize and configure their instance to match their ITSM processes. myservicedesk.com DEVELOPER myservicedesk.com DEVELOPER provides IT groups with the ultimate flexibility by making available the ITSM Application and the development environment thereby enabling service teams to use the power of the myservicedesk.com platform to fully customise the ITSM application and build any number of business service desks to underpin their organisation’s needs.